info@zestinobaltic.com +370 620 34211

Privacy Policy

Privacy Policy

At Zestino Baltic, we value the trust you place in us when you visit our website and provide your personal information. Protecting your privacy is of the utmost importance, and we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our Website, Zestinobaltics.com (hereinafter referred to as “the Website”).

By using our Website, you consent to the practices described in this Privacy Policy. Please take the time to read through this policy carefully. If you disagree with any aspect of this policy, we ask that you refrain from using the Website.

1. Information We Collect

We may collect personal information in the following ways:

  • Personal Identification Information: This includes your name, email address, phone number, billing and shipping addresses, and any other personal details you provide when placing an order, subscribing to our newsletter, or contacting us via our Website.
  • Payment Information: When making a purchase, you may be required to provide credit card or other payment information. All payment information is processed securely through third-party payment processors and is not stored on our Website.
  • Usage Data: We collect information regarding your usage of the Website, including IP address, browser type, pages visited, time spent on the Website, and other usage statistics to help us improve the user experience.
  • Cookies and Tracking Technologies: Our Website uses cookies and similar tracking technologies to collect data about your interactions with the Website. This data helps us provide personalized experiences and improve the functionality of our Website.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Process Orders: We use your information to process and fulfill your orders, including shipping, payment, and customer service.
  • To Improve Our Website: Usage data helps us understand how visitors interact with our Website, enabling us to enhance its design, functionality, and content.
  • To Communicate with You: We may use your contact information to send order updates, promotional offers, newsletters, or other information you have requested. You can opt-out of marketing communications at any time by following the unsubscribe link in the email or by contacting us directly.
  • To Provide Customer Support: We use your information to respond to inquiries, resolve issues, and provide support for our products and services.
  • To Comply with Legal Obligations: We may use your data to comply with legal and regulatory requirements, including fraud prevention and ensuring our operations align with applicable laws.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information under the following circumstances:

  • With Service Providers: We may share your personal data with third-party companies that perform services on our behalf, such as payment processing, shipping, email marketing, and analytics. These providers are obligated to protect your information and are restricted from using it for other purposes.
  • In Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
  • In Business Transfers: If our business undergoes a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you in advance if such a transfer occurs.

4. Data Security

We implement a variety of security measures to protect your personal information. These include encryption, secure socket layer (SSL) technology for online transactions, and restricted access to your data by our team and service providers. While we take reasonable precautions to protect your information, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct or update any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete your personal information, subject to any legal obligations we may have to retain it.
  • Opt-out of Marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
  • Data Portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights or have any concerns about how we handle your data, please contact us using the contact information provided below.

6. Retention of Your Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. After this period, your personal information will be securely deleted or anonymized.

7. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy applies solely to the data collected on Zestinobaltics.com. We are not responsible for the privacy practices of third-party websites, and we encourage you to read their privacy policies before submitting any personal data to them.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will become effective as soon as it is published. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at:

Email: info@zestinobaltic.com