Delivery Terms
Effective Date: 2025-02-01
Company: UAB AKTO (Company Code: 30278851)
Website: Zestinobaltic.com
These Delivery Terms explain how orders placed through Zestinobaltic.com are processed, shipped, and delivered. By purchasing from our Website, you agree to the following conditions.
1. Order Processing
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Orders are processed only after full payment is received and cleared.
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Standard processing time is 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays are processed on the next working day.
2. Delivery Methods
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Orders may be shipped via our approved courier services, delivered through third-party logistic companies, or collected directly from our warehouse.
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Available delivery methods depend on your location and will be shown at checkout.
3. Shipping Costs
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Shipping fees are calculated at checkout based on destination, weight, and order size.
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Customers must review and confirm shipping costs before completing their purchase.
4. Delivery Times
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Estimated delivery times depend on the courier and destination.
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Typical delivery within Lithuania: 2–5 business days.
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International delivery may take longer due to customs procedures or courier, third parties logistics companies delays.
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We cannot guarantee exact delivery dates; delays beyond our control are not the responsibility of Zestinobaltic.com.
5. Customer Responsibilities
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Customers must provide accurate and complete delivery information.
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We are not responsible for failed deliveries caused by incorrect details.
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If delivery fails due to inaccurate information, customers may be required to pay re-delivery fees.
6. Pickup Orders
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Customers who select pickup will be notified when their order is ready.
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Pickup location:
📍 Mituvōs str. 4, Kaunas, Lithuania, LT-50130 -
A valid order confirmation and identification may be required when collecting an order.
7. Risk & Liability
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Risk of loss or damage transfers to the customer once the order is handed to the courier or collected at the warehouse.
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Customers should inspect deliveries upon arrival and report any visible damage directly to the courier.
8. Undelivered Orders
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If an order is returned to us due to failed delivery attempts, refusal, or incorrect details, we will contact the customer to arrange re-delivery at their expense.
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If the customer does not respond within 14 days, the order may be cancelled in line with our Returns & Refunds Policy.
9. Contact Information
For all delivery inquiries, please contact us:
📧 Email: info@zestinobaltic.com
📞 Phone: +370 620 34211
📍 Address: Mituvos str. 4, Kaunas, Lithuania, LT-50130
